Published on March 31st, 2011 | by Daniel Sherman Fernandez0
TC EURO CARS Opens A RENAULT SERVICE HUB
Ask any new car buyer and they will tell you that the after sales service is just as important as the product itself. Since the establishment of the Renault brand in Malaysia under TC Euro Cars in 2003, the Renault Service Hub has been in operation to cater to all the maintenance needs of Renault cars in Malaysia. Centrally located in Section 13 of Petaling Jaya, the fully equipped Renault Workshop has the technical capability to service and repair any Renault vehicle. Specially trained Renault technicians work in each of the 15 work bays to keep all customer vehicles working in tip-top condition.
Customers can relax in absolute air-conditioned comfort while waiting for their cars to be serviced. The waiting lounge is also Wi-fi and Astro equipped. A complimentary shuttle service is provided for customers unable to wait for their cars at the workshop.
Two technical coordinators (co-techs) are stationed at the PJ Service Hub. These co-techs are certified by Renault after having undergone 3 months of training in Singapore. The co-techs are charged with overlooking all the technical aspects of Renault vehicle maintenance and repair. There are a total of 6 co-techs throughout Malaysia. They are assisted by a team of Electro-Mechanics, whom are also Renault certified after undergoing training in Singapore. Renault owners outside the Klang Valley can also enjoy the same level of attention on their cars by certified Renault technicians.
The nationwide network of Renault Service Centers can be found in the following cities: · Klang
· Bayan Lepas
· Johor Baru
· Kota Kinabalu
Spare parts supply is through the same extensive network that also supplies parts for Nissan. Forty-four branches throughout the country ensure prompt and constant supply of original Renault parts.
Managed and operated by Tan Chong Express Auto Service (TCEAS), Renault vehicles are in good hands. With 54 years in the business, and as a ISO 9001:2008 registered company, TCEAS is equipped to handle all sorts of automotive service requirements, from minor maintenance work to major collision repairs. Backed by a 900 strong workforce and a network of 44 workshops throughout Malaysia, TCEAS strives to constantly exceed customer expectations. For more information visit www.renault.com.my