Published on February 3rd, 2016 | by Subhash Nair0
Volkswagen Malaysia Adds Another Technical Service Centre, this time in Puchong
Volkswagen Malaysia and Swire Motors is pleased to announce the launch of the latest addition to the Volkswagen network – the Volkswagen Puchong 4S Centre. This outlet is also the country’s third Volkswagen Technical Service Centre.
Since the ground breaking ceremony in May 2015, Swire Motors is now ready to launch their full fledge centre that is able to cater to the complete needs of Volkswagen owners from sales to after sales covering quick and general service, accident repair, body and paint as well as diagnostics and major repairs.
Spanning over a total of 92,000 sqft, the Volkswagen Puchong 4S Service Centre currently has 24 service bays and can expand up to 35 service bays in the future. They also have the largest Volkswagen showroom which can accommodate 15 car displays and have 2 car delivery bays. In an effort to boost ownership experience, Volkswagen Puchong 4S Centre is armed with 30 experienced and trained aftersales staff. Swire Motors has invested a significant amount of RM20 million on the land, build-up, Volkswagen approved equipment, facilities, aftersales and on hiring and training their staff. A breakdown of 70% has been invested into aftersales while another 30% invested to sales.
Volkswagen Puchong 4S Technical Centre has plans in the future for express service lanes. The other services provides aside from maintenance services are minor and major repairs, tire balancing and alignment, air-cond services, accident repairs, body and paint as well as accessories sales and installation.
Volkswagen Puchong 4S Centre also has an authorized Body and Paint centre which carries the new technology of newly-designed stainless steel air blow guns for paintjob with waterborne paint which is a new and improved product that requires lesser clear coats and has a cleaner and brighter results as compared to solvent based paint.
Volkswagen Puchong 4S Centre operates from Monday to Saturday from 8:30am to 6:00pm and on Sundays and Public Holidays from 9:00am to 6:00pm for its showroom. For after sales it operates from Monday to Saturday from 8.00am to 8:00pm. Other facilities such as a customer lounge with four computers for customers use, TV with various Astro channels, a café and high speed WIFI is also available.