Published on September 27th, 2018 | by Amirul Mukminin


EFKON Asia Assures Continued Sales and Service Support for SmartTAG

EFKON Asia Sdn Bhd, the Austrian technology provider of the Infra-Red Toll Collection System on Malaysian highways, has assured the more than four million users in the country that the company will continue to provide sales and service support for the system popularly known as SmartTAG.

Touch ‘n Go Sdn Bhd had recently announced that it would stop selling SmartTAG devices through its channels.

By October 2018, EFKON Asia plans to have in place a nationwide sales and service network to ensure wider availability and convenience to highway users who wish to purchase or service the Infra-Red TAG device.

Moving forward, the Infra-Red TAG device will be available under various brands which will be fully compatible with the current Malaysian toll system. MaxTAG by Sigma Technology Sdn Bhd is already on sale on the e-commerce platform,

In a firm endorsement of the device’s effectiveness, EFKON’s product has been incorporated as a built-in device in several new car models by major automotive manufacturers in the country at a rate of hundreds of thousands of units a year.

The TAG, which is manufactured in Malaysia, is also exported to Vietnam and Indonesia with a fast-expanding user community.

Developed in 1997 and rolled out across the country in 2005, the Infra-Red Toll Collection System developed by local companies together with EFKON has proven to be the most reliable and efficient system in facilitating traffic flow on Malaysian highways.

According to EFKON Asia director Helmuth Blasch, the company’s Infra-Red Toll Collection System is also ready and suited for multi-lane traffic free flow.

“In Germany, a similar Infra-Red System has proven to be effective and reliable in multi-lane traffic free flow environment for speeds above 120 km/h. We have also successfully replicated this test in Malaysia. In contrast to simple solutions, the Infra-Red DSRC (Dedicated Short-Range Communication) System also provides high security and protection from cloning the TAG for misuse.

We are confident that this Infra-Red TAG System with its 13-year track record and more than four million satisfied customers in this country, will continue to prove its worth as an efficient, convenient and cost-effective cashless toll collection system,” he said.

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