Published on May 13th, 2019 | by Daniel Sherman Fernandez


Peugeot Gets JD Power Most Reliable Car Ranking

Great news for Peugeot dealers as the brand has just been ranked as UK’s most reliable car brand in the 2019 JD Power Survey. The Peugeot 208 was placed highest in its category, (The Peugeot 208 won the “Most Dependable Small Car” award), with the 108, 2008 and 3008 on the podium in their respective categories.

Only 1 premium car brand made the top ten of the 2019 UK Vehicle Dependability Study, which is based on responses from 11,530 owners of new vehicles registered from November 2015 through January 2018 and measures the number of problems experienced per 100 vehicles (PP100), with a lower score indicating better performance.

This award comes at a great time as the Malaysian Peugeot dealer, Nasim is now having a great Hari Raya deal for their 208 desirable hatchback which is powered by an award winning PureTech engine

For limited unit only, the stylish and nimble fun hatch is on sale for only RM68,888. This offer is hard to ignore and with already a few thousand 208’s sold to happy owners that enjoy a rewarding and exhilarating drive daily, you can now have the perfect Balik Kampung compact premium vehicle.

How Does JD Power Do Their Research?

Peugeot ranked highest overall among all brands with a score of 77 PP100, followed by Skoda (88 PP100) and Hyundai (90 PP100).

Among premium brands, Volvo ranked highest with 106 PP100 and Mercedes-Benz (136 PP100) ranked second.

JD Power’s annual study showed that repurchase intention has increased, with 49% of respondents this year stating that they “definitely will” repurchase the same brand, compared with 43% in 2015.

Repurchase intent in 2019 is 54% among owners who did not experience problems, the same percentage as last year.

However, costly repairs significantly affect repurchase intent. Among all owners who rate the cost of ownership as very unsatisfactory due to costly repairs (5 or below on a 10-point scale), just 16% say they “definitely will” repurchase the same brand.

JD Power said that this year’s survey once again delivered evidence that manufacturers’ race to “cram new vehicles with the latest technologies” is turning into a headache for owners, with audio/communication/entertainment/navigation (ACEN) systems comprising half of the 10 most problematic issues that owners cite in their new vehicle.

The study measures 177 problem symptoms in eight categories: vehicle exterior; driving experience; features/controls/displays (FCD); audio/communication/entertainment/navigation (ACEN); seats; heating, ventilation and air conditioning (HVAC); vehicle interior; and engine and transmission.

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