Automotive

Published on December 24th, 2021 | by Subhash Nair

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Nissan Customer Flood Relief Programme Announced For Malaysia

Edaran Tan Chong Motor, the franchise holder of Nissan in Malaysia, has announced their flood relief programme for Nissan owners.

Nissan customers who were affected by the December 2021 floods will be receiving some assistance from Edaran Tan Chong Motor. A special Nissan Flood Relief Assistance programme brings customers 20% off on parts and labour charges.

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Besides that, the company is also prepared to carry out upholstery restoration on cars that had their interiors covered in floodwater. Pricing for this upholstery restoration service is RM1655 for sedans and RM1988 for MPVs, SUVs, pick-up trucks and vans.

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Easy Payment Plans are available for these repairs and restoration works and all Nissan Genuine Parts come with 6 months/10,000km mileage warranty.

Here’s the press release with more information.

PRESS RELEASE

Edaran Tan Chong Motor Sdn. Bhd. (ETCM), together with Tan Chong Ekspres Auto Servis Sdn. Bhd. (TCEAS), today announced a special Nissan Flood Relief Assistance program to its customers impacted by the recent flash floods. This program offers 20% discount on parts and labour charges that will help alleviate financial burden for Nissan owners whose vehicles are affected. On top of that, a special upholstery restoration prices are available
at RM 1,655 nett for sedan vehicles and RM 1,988 nett for MPV, SUV, Pick-up and vans respectively.

Additionally, Nissan owners can have better peace of mind with Easy Payment Plan (EPP) up to 12 months on total bill, and 6 months or 10,000km mileage warranty (whichever comes first) on Nissan Genuine Parts replacement.

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Extended services such as *Free Towing with T&C apply, Door-to-Door Towing for vehicles that are badly affected and Collect & Deliver service for usual maintenance service over the weekends are now available. Nissan owners can contact Nissan Customer Care Centre Hotline at 1800-88-3838 for further assistance, or call the nearest TCEAS outlet for an appointment.

ETCM and TCEAS would like to reassure our customers’ peace of mind is of utmost importance to the Company, and deeply sadden with the loss suffered by those affected by the flood. We would also like to reaffirm that both ETCM and TCEAS are committed to ensure our customers’ safety and satisfaction are of the highest level, and are working together to promptly address this unforeseen situation.

For more information, please call Nissan Customer Care Centre Hotline at 1800-88-3838.

About Tan Chong Motor Holdings Berhad

Edaran Tan Chong Motor Sdn. Bhd, a wholly-owned subsidiary of Tan Chong Motor Holdings Berhad (TCMH), is the sales and marketing arm of Nissan vehicles in Malaysia. In 1957, Tan Chong Motors was appointed the franchise holder of Nissan/Datsun vehicles in Malaysia and Nissan/Datsun became the best-selling brand
in the country in 1970. TCMH was listed on the Bursa Malaysia Securities Berhad in The group is principally involved in the assembly and distribution of automobiles. To complement TCMH’s auto business, TCMH provides a wide range of services such as vehicle after sales, hire purchase financing, leasing, and insurance.

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About the Author

Written work on dsf.my. @subhashtag on instagram. Autophiles Malaysia on Youtube.



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