GWM reinforces its commitment to aftersales support through GWM Care for Malaysians
GWM Malaysia proudly announces the official opening of its newest 3S (Sales, Service, and Spare Parts) outlet in Malacca, marking a significant milestone in the brand’s ongoing expansion across Malaysia. This new addition reflects GWM’s commitment to enhancing accessibility and delivering outstanding customer experiences for vehicle buyers and owners in the South.
Located at 2A, Jalan Malim Jaya 2/1, Taman Malim Permai, 75250 Melaka, the new showroom boasts a built-up area of 3,949 square feet. Designed with a modern and customer-centric layout, the facility offers a premium retail environment that aligns with GWM’s global standards.
Moreover, in addition to showcasing the latest GWM models and offering a comfortable customer lounge, the outlet houses two fully equipped service bays. These bays are capable of servicing up to 104 vehicles per month, ensuring timely and professional aftersales support for both new and existing customers in Malacca and its surrounding areas.
“Opening a new outlet in Malacca is a strategic move to expand our nationwide network and deliver accessible, high-quality service to our customers in this dynamic market,” said Cui AnQi, Managing Director of GWM Malaysia. “We believe this new facility will significantly enhance ownership satisfaction and contribute to our long-term growth in the region.”
To celebrate the launch and as part of its GWM Care initiative, GWM Malaysia is also rolling out a series of exclusive aftersales promotions at service centres nationwide. These include complimentary vehicle health checks and a 20 percent discount on Preventive Maintenance Service (PMS) parts.
On top of that, customers can enjoy a 20 percent discount on wear-and-tear parts as well as a 20 percent discount on official GWM merchandise. These offers aim to provide worry-free ownership, strengthen customer loyalty, and make GWM’s services more accessible to its growing customer base.
With the addition of the Malacca 3S outlet, GWM Malaysia now operates a total of 26 showrooms and service centres nationwide. This expansion is a clear demonstration of the company’s dedication to delivering innovative automotive solutions, backed by dependable and professional aftersales service for Malaysian motorists.
GWM Malaysia continues to push forward with its mission to redefine automotive ownership by combining cutting-edge vehicles with excellent support across the customer journey. So it appears that GWM is here to stay in Malaysia, will you consider the brand for your next car?
