Naza Eastern Motors Expands Northern Presence with New RM1 Million Suzuki Juru Dealership.
Naza Eastern Motors, the official distributor of Suzuki vehicles in Malaysia, has officially expanded its retail footprint in the northern region with the opening of the Suzuki Juru dealership in Bukit Mertajam, Penang. Operated by authorized dealer partner SMG Auto (MN) Sdn Bhd, the new sales facility represents a RM1 million total investment, covering showroom development, customer facilities, and dedicated test-drive and display vehicle fleets.
The strategic location aims to improve brand accessibility across mainland Penang, capturing growing customer interest throughout Juru, Bukit Mertajam, and neighboring districts.
Dedicated 1S Showroom Experience in Bukit Mertajam
The 1,600-square-foot facility operates as a dedicated 1S (Sales) outlet, designed to offer an immersive environment for prospective car buyers:
- Showroom Floor: Houses three Suzuki display units, allowing visitors to explore the brand’s contemporary passenger vehicle lineup up close.
- Customer Comfort: Incorporates a dedicated customer lounge and private consultation spaces for vehicle viewings and financial paperwork.
- Operating Hours & Address: The showroom operates daily from 9:00 a.m. to 6:00 p.m. at No. 3 (GF), Jalan Sentral Jaya, Pusat Perdagangan Sentral Jaya, 14000 Bukit Mertajam, Pulau Pinang (Contact: 04-2023 519).
- Integrated After-Sales Support: While the Juru branch focuses purely on sales consultations, existing and new Suzuki owners can access certified periodic maintenance and warranty servicing through the authorized Suzuki Bayan Lepas service centre, located at 21, Jalan Sungai Tiram 7, Bayan Lepas.
The addition of Suzuki Juru expands Suzuki’s operational network in Malaysia to 14 authorized sales outlets and 13 service facilities nationwide.
SUZUKI CARe: Integrated Protection and Roadside Assistance
The opening of the Juru showroom also highlights Naza Eastern Motors’ commitment to long-term customer reassurance through SUZUKI CARe, an all-inclusive vehicle ownership program uniting Suzuki Protect motor insurance and dedicated 24/7 Road Side Assist.
Underwritten by Zurich General Takaful Malaysia Berhad, Suzuki Protect provides tailored motor coverage alongside extended policyholder privileges:
- Agreed Value Coverage: Guaranteed agreed-value payout protection for vehicles up to 12 years old.
- Cost Waivers: Zero betterment charges and waiver of excess fees for up to 10 years.
- Broad Protection: Comprehensive Special Perils inclusion protecting against natural disasters and floods, all-driver coverage without named-driver penalties, and full repair authorization using genuine factory replacement parts.
- Accident & Key Security: Personal accident protection for driver and passengers (RM20,000 per person up to RM80,000 total) alongside Key Car Cover up to RM2,000.
- Exclusive Travel Perk: A complimentary one-year Sky Lounge membership for policies procured through Naza Eastern Motors branch networks.
A dedicated nationwide toll-free hotline (1800-888-700) is currently undergoing final system integration and will be activated shortly to manage roadside breakdowns and claims coordination.
