Published on December 30th, 2014 | by Daniel Sherman Fernandez


PROTON Car Owners Offered Help To Restore Their Flood Damaged Cars

PROTON Holdings Berhad reiterates its concern in helping those badly affected by the current floods with reports mentioning the severity of the condition in the East Coast and some parts of the Northern states as well. Following the reactivation of its PROTON We-Care Prihatin Banjir programme very recently, PROTON wishes to help those burdened by the catastrophe, in a more effective manner.

“Although we initially offered a 20% discount on all the repair works to cars affected by the floods, we have decided to take up this programme more effectively under our corporate social responsibility initiative after monitoring the conditions that is worsening in the East Coast states of Kelantan and Terengganu, and Northern parts of the country,” said Dato’ Abdul Harith Abdullah, Chief Executive Officer of PROTON.

“We feel that the discount offered earlier may not help much in the current situation and therefore, we have decided to provide a substantial discount for replacement parts at 30% less and labour cost will not be charged to PROTON customers affected by the flood. We advice that you send your Proton car for repair at the nearest PROTON authorised service center,” Dato’ Harith added.

The programme which will run until 15 March 2015, also includes free inspection service, valuation of damages and towing assistance from the affected location to the selected PROTON service centres.  In view of this, Proton owners can contact PROTON Customer Care at 1800-888-398 for enquiries, assistance and towing service.

“As a national car manufacturer, we are responsible to help flood victims as the cost of vehicle repairs from flooding requires a huge amount of money. Through this programme, we hope to ease their burden especially to those whose cars are not covered by insurance for natural disasters, ” he continued.

“It is very important that we help alleviate the burden of the flood victims. The hardships they go through not only involves the loss of their property but also difficulties in bearing the huge cost of repairs to their vehicle which are usually severely coated with sludge. PROTON is a brand owned by all Malaysians and one of the best ways for us to contribute back to society is to offer help when they need it most, in the most effective manner,” Dato’ Harith added further.

In the meantime, some tips on how to manage your flood-affected car:

  1. Do not turn on your car engine.
  2. Do not use a remote control to open the car door. Instead, do this manually.
  3. Make sure to remove the negative terminal of the car battery to stop the flow of electricity in the car.
  1. All three measures above are intended to minimize damage to equipment, in particular to electrical and mechanical components of the vehicle.
  1. If these steps are taken, some equipment can still be saved.
  2. After turning off the car electricity, remove valuables from the car, lock the door manually and get the car towed to an authorized PROTON Service Center.

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