Published on March 20th, 2015 | by Daniel Sherman Fernandez0
Volkswagen Launches 3S Facility in Melaka
N3 Auto has launched a brand new showroom in the centre of Melaka, on Jalan Bukit Palah. The 3S facility – Sales, Service, and Spare Parts was unveiled by Mr. Chua Beng Poh, General Manager of N3 Auto and Mr Armin Keller, Managing Director of Volkswagen Group Malaysia, on Wednesday, March 18th 2015.
The opening ceremony was attended by customers, members of the media and VIP guests. Speaking at the launch, Chua said, “Working with our team, we have achieved designing a space where we can deliver the most comprehensive customer experience which goes beyond just browsing and buying. Our goal is to create a lifestyle-oriented and personalised area that elevates the standard of customer service. “
During his opening speech Armin Keller said ” Volkswagen together with our partners remain committed to our promise, Always By Your Side and are working closely to ensure we redefine the car ownership experience for our Malaysian customers. In 2015, we will be expanding our dealership network to increase our capacity to better serve our existing customers, and also entice and gain a new generation of Volkswagen owners.“
The 3720 square meter showroom provides space for 12 Volkswagen cars to be displayed, a lounge area for customers and 15 dedicated service bays. This gives visitors to the showroom the opportunity to have a feel and touch of the cars and enjoy faster service. The showroom exudes a warm and welcoming atmosphere to current and potential Volkswagen customers.
Following the launch of this showroom in Melaka, Volkswagen is working on setting up additional dealerships throughout Malaysia with plans to establish four more 3S facilities by end of 2015.