Published on August 29th, 2019 | by Amirul Mukminin0
New Mitsubishi 3S Centre Opens in Sitiawan
Mitsubishi Motors Malaysia (MMM), together with authorised dealear Lofty Ambition Sdn Bhd opened a new Mitsubishi 3S centre in Sitiawan, Perak recently.
This is Lofty Ambition’s third Mitsubishi showroom in Perak, with the first two showrooms in Ipoh and Taiping respectively.
The new outlet in Sitiawan is the first showroom in the Northern region with Mitsubishi’s new corporate brand; represented by its global tagline ‘Drive Your Ambition’.
“Mitsubishi Motors and Lofty Ambition have been business partners since 2014. In a short time, Lofty Ambition is able to grow and strengthen the Mitsubishi brand presence in Perak,” said Tomoyuki Shinnishi, CEO of MMM.
The new 3S centre is located at No. 1, Jalan Medan Serdang 1, Medan Serdang, 32000 Sitiawan, Perak.
It houses a customer lounge and a workshop fully equipped with advanced diagnostic tools and Special Set Tools (SST) to serve every Mitsubishi vehicle.
MMM is now represented by 52 showrooms (out of which 47 are 3S centres) and 54 service outlets throughout Malaysia. In East Malaysia, MMM is represented by 15 showrooms (7 in Sarawak and 8 in Sabah).
Did you know:
Mitsubishi Motors Malaysia (MMM), ranked highest in J.D. Power 2019 Malaysia Customer Service Index (CSI) Mass Market Study. MMM is ranked highest in overall satisfaction with a score of 791. This is the second consecutive year for MMM to be ranked at number one.
“We are delighted to be ranked highest for the 2019 Malaysia Customer Service Index (Mass Market) Study conducted by J.D. Power. We are even more delighted to win this recognition for the second consecutive year and remained in the top three positions for five consecutive years! This reflects on our commitment to continue to provide a rewarding and positive customer’s experience from the first initiation of purchase to a satisfying after sales service. We will not rest on our laurels, we will continue to stay on top and provide our customers with a satisfying customer experience.” said Tomoyuki Shinnishi, Chief Executive Officer of Mitsubishi Motors Malaysia.