Published on June 15th, 2020 | by Subhash Nair


Mazda Customers Get Fully-Synthetic Oil Changes Henceforth

Beginning next month, all Mazda vehicles that still qualify for 5-years Free Service Maintenance will get fully synthetic engine oil instead of semi-synthetic oil at no additional cost.

This is due to a new supply agreement between BERMAZ Motor and Petronas Lubricants Marketing Malaysia for Petronas Syntium full-synthetic engine oil.

BHPetrol Kaya Raya Contest April to may 2020

Starting 2019 all Mazdas sold in Malaysia came with 5-years Free Maintenance along with a 5-year manufacturer warranty.

Here’s the press release with more.


Today, BERMAZ Motor announced a supply agreement with Petronas Lubricants Marketing Malaysia (PLMM) for the supply of PETRONAS Syntium full- synthetic engine oil to BERMAZ Motor dealerships.

“For customers, BERMAZ’s agreement with PLMM represents another milestone in our pursuit of enjoyable and hassle-free ownership experience. PETRONAS Syntium full-synthetic engine oil will replace our current use of semi-synthetic engine oil at our BERMAZ Motor dealerships. Beginning next month, the use of full synthetic engine oil will retrospectively apply to all vehicles under the Free Service Maintenance without additional cost to our customers.”

“Taking care of owners and their vehicles is centric to the emotional journey. We will continuously pursue our brand promise, and the ownership experience will remain our core competitive advantage. We want to make a difference.” said Dato’ Sri Ben Yeoh, Executive Chairman, BERMAZ Motor.

This follows the recent announcement of service business reopening on 12 May, where; –

  • BERMAZ launched another industry-first service breakthrough of Mazda Contactless Service in response to COVID-19 on the need for social distancing. Mazda owners can enjoy convenient last-mile doorstep service with the choice of Collect & Deliver or Mobile Service. To address the safety concerns of the customers and employees, the vehicle is disinfected before and after service. Mazda Contactless Service and Disinfectant Service are complimentary for Mazda owners.
  • BERMAZ also extended the validity of 5 Years Warranty & 5 Years Free Service Maintenance to Mazda owners affected by the Movement Control Order (MCO). BERMAZ is committed to ensuring Mazda owners experience flexibility during these trying times. The 5 Years Warranty & 5 Years Free Service Maintenance is also one of industry-first service breakthrough introduced by BERMAZ, to ensure the economic environment will not constrain the upkeep and roadworthiness of Mazda cars. Regular care and maintenance support the retention of residue value and longer lifespan of Mazda vehicles.

BERMAZ believes that owning a car is an emotional journey and is committed to engage Mazda owners for an enjoyable and hassle-free ownership experience. BERMAZ over the years has built up a strong customer loyalty base, with customers’ interest at the centre of their business model. Our latest efforts to retrospectively upgrade existing customers’ Free Service maintenance package validated our pledged commitment.

“We are very pleased to be working with BERMAZ Motor in supplying our latest PETRONAS Syntium with CooltechTM technology which has been formulated to fight against excessive engine heat for better engine performance,” said Hardeep Kirpal Singh, Chief Executive Officer of PLMM for PETRONAS.

“BERMAZ Motor is a brand trusted for delivering the best customer experience, a commitment that resonates with PETRONAS as well, and we are excited in bringing greater experiences to our customers through this partnership.”

BERMAZ is enthusiastic that this partnership will strengthen the relationship with PLMM and advance our interests and activities in areas of nation building especially in Malaysia’s Skills Development through the transfer of knowledge and skills development via technical vocational training and education (TVET).

In palm biodiesel testing, we are working in close collaboration with PORIM (Palm Oil Research Institute of Malaysia), Japan Automobile Manufacturers Association (JAMA), Malaysian Institute of Robotics, and IoT Automotive (MARI), with support from Road Transport Department and the Environment Department. BERMAZ Motor currently operates 6 training centres across the country and has provided 2 units of Mazda CX-5 to PORIM in a field study.

About the Author

Written work on @subhashtag on instagram. Autophiles Malaysia on Youtube.

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