Published on January 19th, 2016 | by Daniel Sherman Fernandez0
OPAL Warranty GOING FROM STRENGTH TO STRENGTH
2016 promises to be a big year for Opal Auto Mart with a merger making it the largest extended warranty provider and helloistrator in the country.
Opal Auto Mart, with its recent merger with another leading extended warranty company provider EWP Services will be rebranded to Opal warranty, thus making Opal Warranty the largest extended warranty provider and helloistrator in Malaysia. In 2016, subject to all relevant authorities approval, Opal Warranty will be a wholly owned subsidiary of One Auto Group.
‘This merger is a godsend for owners of used and reconditioned vehicles. Opal Warranty will be able to provide support services through 200 workshops nationwide, “ proclaimed David Lee, the newly appointed CEO of Opal Warranty. “ Car owners will enjoy both convenience and peace of mind. “ He was also keen to stress that the merger also means greater financial stability for the company and car owners can be confident when purchasing an extended warranty from Opal Warranty.
The combined assets, besides access to the larger number of workshops, will also allow Opal Warranty to make greater headway in the region. “ Apart from reaching out further to consumers in Malaysia, we are looking to make Opal Warranty a major player in South-East Asia, “ said Dato Billy Goh, Managing Director of One Auto Group of Companies.
Opal Auto Mart is a pioneer in this sector of the automotive industry as it first offered warranties for reconditioned (unregistered) vehicles in 2011.
That move to formalize the warranty with the backing of a licensed insurance companies as underwriters highlighted the company’s philosophy. “ We don’t just pay lip service when we offer our warranties. Opal Warranty is a legitimate enterprise aimed at giving owners of older and reconditioned vehicles that all-important safety net which covers major repair bills, “explained David.
“ It is one thing for a company to offer a verbal warranty and quite another offering one which follows strict professional standards and is backed by licensed insurance companies, “ said David. All these will have a significant impact on the car buying and ownership experience in Malaysia. It will have far-reaching consequences as buying a used or recondition car with Opal Warranty will be almost as good as buying a new car. With its merger and combined network of 200 workshops nationwide and all programs are underwritten by licensed insurance companies in Malaysia, Opal Warranty gives you a peace of mind when it comes to mechanical breakdown assistance and coverage.
Opal Warranty’s online arm Cake (short for Cars & Bikes) Malaysia (http://www.cakemalaysia.com.my) will be the largest online portal for booking of your service appointment online. This online service is not just restricted to Opal Warranty customers. Anyone and everyone can use this ultra-convenient service to book a service appointment online at any one of the 200-plus workshops listed. “ Ease of use is something we want to build upon.
Going to a workshop should be convenient and like most things today, be available as an online services, “ David said. In this respect, Opal Warranty has launched a brand new App which will allow consumer to book your service appointment at any of the authorized workshops with a few easy clicks of a button. You can download the Opal SOS app from App Store or Play Store for FREE.
On another note, AmGeneral Insurance Berhad (“AmGeneral”), one of the nation’s largest motor insurer has also appointed Opal Auto Mart as their Third Party Administrator for their Mechanical Breakdown Insurance program for used and reconditioned cars. AmGeneral is committed to providing caring insurance, support and services to customers. The general insurance company strives to provide their customers with peace of mind protection backed by progressive products and services. With this appointment, vehicles will be inspected, serviced and maintained by all 200 Opal authorized panel workshops nationwide.