Published on November 2nd, 2022 | by Sounder Rajen0
EMOS Offers 24-Hour Roadside Assistance
All the brand’s Kawasaki bikes can enjoy this service
Edaran Modenas sdn bhd (EMOS) is a subsidiary of Motosikal dan Enjin Nasional sdn bhd (MODENAS) and is now offering its brand’s Kawasaki bike owners a professional 24-hour towing service backed up by second to none and fast-response customer service effective today, 1 November 2022.
This EMOS service will be provided through Multi Auto Rescue Sdn Bhd (MASA), and will cover all new Kawasaki and Modenas rebranded models manufactured in 2022 and registered from 1 August 2022 onwards.
The service includes Free 100km round-trip towing throughout Peninsular Malaysia, and major towns in East Malaysia like Kuching, Bintulu, Sibu, Miri and Sri Aman in Sarawak and Kota Kinabalu, Tuaran, Penampang, Lok Kawi, Sandakan, Tawau, Kota Marudu, Ranau, Kundasang, Keningau, Lahad Datu, Labuan and Papar in Sabah.
Moreover, for towing in distances of more than 100km, an additional RM2.00 will be charged per kilometer after that and the towing services cover both major and minor engine and/or motor breakdowns and accidents. Each Kawasaki owner eligible for this service will also receive four free tows a year.
On top of that, this service will be valid for a one year period only and will be counted from the date of registration. Also, terms and conditions apply so be sure to check out the Kawasaki website to find out more. This service is more than welcome as it provides a hassle free experience in the event of a breakdown.
Additionally, Modenas CEO, Roslan Roskan says, “We are always looking at providing convenience for our customers. Accidents happen and motorists do not want to walk on the side of the highway pushing their heavy motorcycles to an auto mechanic shop.”
“Therefore, we have decided to focus more of our resources on helping our customers get fast, efficient and safe towing for their motorcycles rather than being forced to leave them stranded by the roadside.” He added.
This is, indeed, a very useful service for Kawasaki owners and motorcyclists in general, and will definitely go a long way in making the whole experience of owning and riding a bike safer and more convenient here in Malaysia.
Kawasaki owners who find themselves in need of towing assistance, this roadside assistance is available 24/7 and can be reached at 1-800-880-008. Alternatively, one can visit the Kawasaki Official Website linked here or contact the Kawasaki WhatsApp careline at +6019-570 8135.