Automotive

Published on October 19th, 2019 | by Daniel Sherman Fernandez

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Another Volkswagen showroom in Malaysia is closing down

Bye Bye Volkswagen Sungei Besi…….you will be missed!

We have just got confirmation that another Volkswagen Showroom, a 4S facility located at No. 8, Jalan Dua, off Jalan Sungei Besi, 55200 Kuala Lumpur, Federal Territory of Kuala Lumpur is closing down for good. After the closure of the FA Wagen and VW Selayang dealers, this seems to be the third Volkswagen dealer to leave the business. (The Volkswagen Puchong dealership under the Swire Group was taken over by the VW brand guardian in Malaysia). 

This sign is no longer applicable!
Here is one of the reasons why they are closing down.

This Volkswagen 4S dealership is under the Wearnes Automotive group who also have the Aston Martin and Bentley showrooms in Klang Valley. (these two premium brand showrooms will still be running). 

Costing over RM6 million to build, this 4S Volkswagen dealership is just a couple of years old as it opened its doors in October 2016. This VW dealership was previously located across the road. Wearnes first got into the Volkswagen business in May 2011 when it opened its first showroom (across from this new one) facing the busy Jalan Tun Razak. 

At the launch event, Jack Zaal (General Manager of Wearnes Automotive Sdn. Bhd.) remarked “We are very proud of the new Volkswagen showroom because it is designed and built from the ground up according to the latest corporate standards set by Volkswagen. It offers customers a distinctive and modern venue to browse for their latest Volkswagen automobile with the familiar Wearnes VW touch,” said Zaal.

It was only 10 months ago in December 2018 that this 4S Volkswagen dealership launched their ‘Service 2.0 program’ to enhance its customer service for VW owners in Malaysia. With the Service 2.0 program, Wearnes was committed to offer top-notch after-sales service to Volkswagen customers and to be a leading 4S centre for Volkswagen Malaysia.

This Service 2.0 program involved six key offerings by Wearnes namely,

  • Appointments via WhatsApp
  • Fast Lane Service
  • Complimentary Breakfast
  • Complimentary Shuttle Service
  • Jockey Service
  • Night Drop-Off

This strategically located 4S Volkswagen dealership has over 75,181 sq ft of space spanning over two floors for its sales and after-sales services, including a body & paint centre. It has 34 service bays available, of which six were dedicated to Fast Lane Service.

So, if you are a customer of this outlet and have been visiting it for all your servicing and parts needs, you now need to look for the next nearest Volkswagen dealership to look after your VW. 

For more information, visit: https://www.volkswagen.com.my/d/43104-wearnes-automotive-sg-besi/

Below is a table from 2014 of the large and growing number of Volkswagen dealers in Malaysia. We wonder what the 2020 table will be like.

NoService CenterContact No.
1Volkswagen Georgetown04 2826 333
2Volkswagen Glenmarie03 5567 0691
3Volkswagen Ipoh05 5063 133
4Volkswagen Jalan Ipoh03 6259 6669
5Volkswagen Juru04 5022 999
6Volkswagen PJ03 7960 0801
7Volkswagen Sungai Besi03 9236 2929
8Volkswagen Skudai07 237 9301
9Volkswagen TTDI03 7725 3303
10CNB Auto Sdn Bhd (Klang)03 3318 8526
11CNB Auto Sdn Bhd (Old Klang Road)03 7983 3226
12CNB Auto Sdn Bhd (Tebrau)07 3617 860
13F.A Wagen Sdn Bhd (Alor Setar)04 7301 846
14F.A Wagen Sdn Bhd (Sg. Petani)04 4411 006
15Hicom Auto Sdn Bhd (Bayan Baru)04 6408 808
16Hicom Auto Sdn Bhd (Cheras)03 9074 3702
17Hicom Auto Sdn Bhd (Seremban)06 6321 551
18MHV Autohaus Sdn Bhd03 4026 9200
19N3 Auto Sdn Bhd06 2822 422
20Swire Motor Sdn Bhd (Puchong)03 5882 7288


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