Mercedes Me Store To Improve Customer Digital Experience
Mercedes-Benz Malaysia now offers more digital products
Mercedes-Benz Malaysia is once again improving their customers’ overall experience in line with their nationwide efforts to continue to improve and maintain their No. 1 premium carmaker spot. This time around, the German luxury brand announces that the Mercedes me store is offering more digital products and is now live.
Edmin Naidoo, Vice President of Customer Services at Mercedes-Benz Cars, Malaysia and SEA II stated, “Since its local debut in 2019, Mercedes me Connect has been providing convenient digitalised experiences with tailor-made offerings as part of our commitment to further elevate driving experiences and comfort of our customers’ ownership journey.
He added, “As a global luxury brand, we are constantly looking for new and updated way to enhance our offerings. And with the digitalisation of business and services, it is only natural for us to upgrade our services to offer convenient seamless digital experiences at our customer’s fingertips.
“Mercedes me connect is a close companion of Mercedes-Benz owners in Malaysia that makes everyday life easier. With close to 100% pairing rate on the Mercedes me Connect, we are confident that existing and future customers will see the value and appreciate the new digital experience.” He concluded.
Moreover, services like SOS, Roadside Assistance, Accident Management and retrieval of vehicle data will remain complimentary indefinitely. The Mercedes me store will allow customers to purchase selected personalisation offerings and digital services for a more seamless customer experience overall.
The personalisation services are listed in the table below. Do note that specifications may vary depending on the technical pre-requisite of your Mercedes-Benz vehicle
| (A) Renewal Package | 1-year subscription | 3-year subscription |
| Remote Package | RM389 | RM914 |
| Navigation Package | RM608 | RM1,438 |
| Excellence Package(Bundle of Remote & Navigation Package) | RM869 | RM2,049 |
| (B) Service On-Demand | ||
| Individualisation Package(Sound Experience, Mini Games) | RM400 | RM933 |
| One-time purchase | ||
| Hard Disc Navigation | RM3,466 | |
| AMG TRACK PACE | RM1,120 |
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